![]() ![]() I have successfully configured the printer on my vista. If you see the System Configuration Utility, check the box of "Don't show this message" and then click "OK". If some programs have been disabled, we can re-enable them later. Note: Clean Boot is a troubleshooting step. Click the "Startup" tab, click "Disable All" and click "OK".Ĥ. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).ģ. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility.Ģ. At this time, let’s install the printer in Clean Boot.ġ. ![]() In order to narrow down the issue on Windows Vista’s side. Yes, this printer driver is build-in Windows Vista and we do not need any software for it.īefore moving on, please confirm the following points:ġ.Have you try to use another USB port to troubleshoot this issue?Ģ.Do you have other USB device (External USB hard drive, USB flash drive)? Does it work?ģ.Do you have another known computer? Does the printer work on the computer? ![]()
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